At Gateway, we are a team with a genuine concern for everyone we interact with, from our customers and our vendors to the pet families we service. For us, there is no greater honor than helping to remember a life well-lived. Through our proven processes and systems, the Gateway team strives to provide each customer with the best in pet aftercare while living up to the reputation that was Built on Trust.
Below are the three most common roles available at Gateway locations across North America.
You’ll act as front-line support for our customers and their clients, via telephone and email. You are empathetic, helpful and a strong communicator who is able to work within a fast-paced environment. You love helping people and finding solutions and you’d rather be busy than bored at work.
You’ll ensure the safe and efficient operation of equipment in our facilities. You have strong attention to detail, good judgement and time management skills. You enjoy working on a busy operations floor instead of sitting at a desk, and you take pride in working behind the scenes to support your team.
You’ll act as the face of our company, visiting our customers for removals and deliveries on a weekly basis. You are a good communicator with at least 5 years of driving experience and a clean driving record. You enjoy building good relationships with your clients, and are looking for a role where you are a key part of a busy team.
In 1996, after the loss of his beloved family pet, Scott Hunter founded Gateway Services and set the standard for excellence in ethical pet aftercare.
Gateway services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 100+ locations, 2,000 team members and servicing 17,000 customers across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
Meet Jennifer - a wife, mother of two kids, Marketing Manager at Gateway
We hire the best people. Period. People from every walk of life. People with diverse life experiences, exceptional talent, and a passion for the business of providing the best in customer care. People who love pets and understand the need for aftercare services. If you require accommodation due to a disability during any stage of the recruitment process, let a member of our Human Resources team know.
At Gateway, our facilities are an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do. Our team members are explorers, glass artists, car enthusiasts, parents, veterans, art makers, animal lovers, rangers, theme park fanatics, dog agility trainers, students and moviegoers - and they love the work-life balance afforded at Gateway Services and our family of brands. We value the effort you put in and provide opportunities to make a meaningful career. We welcome you to join our Gateway family!
You will be surrounded by some of the most talented, supportive, smart, and kind leaders and team members you can be proud to work with! We are a diverse group of people who support each other.
You can be part of a growing team of professionals with lots of opportunities to advance within our company.
We provide industry leading health benefits for our team members, including Dental/Health/Life Insurance as well as paid time off.
Our team members have access to self-improvement seminars and courses to make you better at your job and happier in your life.
Our teams apply creativity and critical thinking to every project and have one common goal – to exceed our clients’ expectations in a responsible, caring and ethical way.
As the industry leader, we hold each other accountable to deliver the best possible experience in pet aftercare.
If you’re interested in joining North America’s largest pet aftercare company, we want to hear from you. Send your resume to us with the position you’re interested in.
