We’re hiring!

 

At Gateway, our team is constantly growing.

Below are the three most common roles available at Gateway locations across North America.

Client Care

You’ll act as front-line support for our customers and their clients, via telephone and email. You are empathetic, helpful and a strong communicator who is able to work within a fast-paced environment. You love helping people and finding solutions and you’d rather be busy than bored at work.

Cremation Team

You’ll ensure the safe and efficient operation of equipment in our facilities. You have strong attention to detail, good judgement and time management skills. You enjoy working on a busy operations floor instead of sitting at a desk, and you take pride in working behind the scenes to support your team.

Customer Service Representative

You’ll act as the face of our company, visiting our customers for removals and deliveries on a weekly basis. You are a good communicator with at least 5 years of driving experience and a clean driving record. You enjoy building good relationships with your clients, and are looking for a role where you are a key part of a busy team.

 
 

About Us

In 1996, after the loss of his beloved family pet, Scott Hunter founded Gateway Services and set the standard for excellence in ethical pet aftercare.

Gateway services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 100+ locations, 2,000 team members and servicing 17,000 customers across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.

 
 

What You Can Expect From Us

At Gateway, we believe in rewarding and supporting our people with more than just a paycheck:

  • Employee referral program – bring great people into our family and earn rewards

  • Medical, Dental, and Vision Plans with low co-pays  designed to support you and your family

  • Company-paid Life, AD&D, STD, and LTD insurance for all full-time employees.

  • Critical Illness, Accident, and Pet Insurance available as voluntary benefits

  • 401(k) ( Swith with Retirement Savings) with employer match – we invest in your future

  • Great Hearts and Minds Program – limited annual subsidy for your dependents’ education

  • Tuition assistance – up to $2,000 for approved tertiary courses

  • Grow with Gateway Program – access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP)

  • Established Talent Management practices allows our employees to thrive and grow while in our employ

  • Employee wellness and support programs accessible in an established Employee Assistance Program

  • Paid holidays and PTO so you can rest, recharge, and enjoy time with family

  • Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity 

  • Sustainability is as important to us as it is to those communities that we serve

  • Opportunity to do something meaningful with your life - Support others in their time of need.

And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve.

 

See What Jennifer Has To Say About Working With Us

Meet Jennifer - a wife, mother of two kids, Marketing Director at Gateway