Client Care

You’ll act as front-line support for our customers and their clients, via telephone and email. You are empathetic, helpful and a strong communicator who is able to work within a fast-paced environment. You love helping people and finding solutions and you’d rather be busy than bored at work.

Cremation Team

You’ll ensure the safe and efficient operation of equipment in our facilities. You have strong attention to detail, good judgement and time management skills. You enjoy working on a busy operations floor instead of sitting at a desk, and you take pride in working behind the scenes to support your team.

Customer Service Representative Driver

You’ll act as the face of our company, visiting our customers for removals and deliveries on a weekly basis. You are a good communicator with at least 5 years of driving experience and a clean driving record. You enjoy building good relationships with your clients, and are looking for a role where you are a key part of a busy team.

About Us

In 1996, after the loss of his beloved family pet, Scott Hunter founded Gateway Services and set the standard for excellence in ethical pet aftercare.

Gateway services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 100+ locations, 2,000 team members and servicing 17,000 customers across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.

YOU Are Welcome At Gateway

We hire the best people. Period. People from every walk of life. People with diverse life experiences, exceptional talent, and a passion for the business of providing the best in customer care. People who love pets and understand the need for aftercare services. If you require accommodation due to a disability during any stage of the recruitment process, let a member of our Human Resources team know.

At Gateway, our facilities are an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do. Our team members are explorers, glass artists, car enthusiasts, parents, veterans, art makers, animal lovers, rangers, theme park fanatics, dog agility trainers, students and moviegoers - and they love the work-life balance afforded at Gateway Services and our family of brands. We value the effort you put in and provide opportunities to make a meaningful career. We welcome you to join our Gateway family!